Interactive Theater:
We have developed interactive theater to help accelerate the
impact of training programs or to create better awareness of critical issues the business
is facing. Using professional actors, we create a series of realistic scenarios addressing
the critical issues identified by the client. This program creates a "larger than
life" awareness of these issues. The participants interact with our cast, providing
direction in how to respond to scenarios raised in the drama or participating in the
facilitated discussion.
Our clients have found this technique to be very
effective accelerating awareness or as a training assessment tool.
In addition to
interactive theater many of our traditional training programs address
these areas as well. For information on the
Dimensions Of EXCELLENCE training programs, follow the
link.
For information about our Best Practices
Assessments, follow this link:
Best
Practices Assessments.
Case Studies:
Division
of Major Computer Manufacturer: As part of their
strategic planning process, we needed to get the leadership team of a
division of this client to think about their business in a very
different manner. In order to provoke them to think "outside
the box," we designed a production in which an actor played the
role of the CEO of a start-up company in a related business area.
Other than the top executive, none of the leadership team knew this was
a staged event. The production and interaction of the actor with
the leadership team created a level of excitement and new ideas and
approaches in developing their own business plans and strategies.
The session was later critiqued as the most effective program they had
experienced in helping the leadership team to think more creatively
about growing their business.
Consumer
Products Company: This client presented us the
challenge helping their sales people better understand their customers businesses
and to develop better skills in handling customer objections. They further wanted us to
create a non-traditional approach to creating awareness and developing new skills. We
designed an interactive theater program, conducted by professional actors, which created a
"larger than life" awareness of objections and challenges the sales people might
face in working with their customers. The interactive theater was designed to elicit the
active participation of the audience in helping to develop strategies to better handle the
scenarios we presented. The program was conducted for over 600 sales people and was
reviewed as the most innovative training program they had ever seen. In a very compressed
time, we were able to raise the awareness of the participants and help them develop
strategies they could use with their customers. The participants found the approach
simultaneously entertaining, exciting, realistic, and provoking. The use of the
interactive theater concept allowed us to accelerate the awareness, acceptance, and
development of new skills, when compared with more traditional workshop programs. We were
also able to reduce the implementation costs with this new approach. This client has asked
us to work with them in implementing this approach in a variety of skills development
programs.
Industrial Products Company: This
company had embarked on a major diversity and ethics training and development program. One
of the challenges they faced was quickly creating a common awareness among thousands of
associates on the importance of these issues and the need for developing their skills in
recognizing and dealing with these issues. The situation was further complicated by the
sensitive nature of the topic. The interactive theater was designed, based on real
situations, but enabled the participants to discuss them in a "safe"
environment. The topics addressed included workforce diversity, harassment, legal and
ethical practices, employee empowerment within an organization. This was used as the first
element of a multi-element training and development program.
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