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Consulting Services:

We assist clients in developing and executing creative business strategies across their customer facing functions.

Principally, we work with organizations facing complex or quickly changing markets and difficult selling processes. Our projects maximize the effectiveness and productivity of our clients' organizations. Typical projects include:

  • Developing and implementing business strategies that accelerate growth in current markets and and enable entry into new markets.

  • Working with start-up and early stage organizations to develop and implement their business plans, accelerate time to revenue, and drive growth.

  • Working with venture capital and other investor organizations in assessing new investment opportunities and early stage companies. 

  • Conducting due diligence for new venture investment and acquisitions.

  • Performing channel audits and assessments to identify strengths and weaknesses in each partner and develop performance improvement programs.

  • Re-engineering approaches to sales, marketing, and customer services to improve market penetration, reduce cost, and accelerate growth.

  • Re-aligning organizational structure to improve customer focus, address new market segments and significantly reduce cost per order dollar.

  • Helping organizations bring new products and technologies to market through high impact product introduction, sales, and marketing programs.

  • Developing and implementing new distribution channels, including telemarketing, telesales, direct marketing, distribution, and manufacturers representatives .

  • Implementing quality management processes for the sales, marketing and customer services functions.

  • Developing forecasting processes and methods that provide better business control and results

  • Identifying new markets and strategies to drive business growth.

  • Creating and implementing strategic partnerships and alliances.

  • Helping client close major sales with key or target accounts through the development and execution of winning sales strategies.

  • Helping our clients achieve market dominance through developing and implementing high impact marketing programs.

  • Developing strategies and programs to help organizations manage and exploit new opportunities and changes in markets.

  • Identifying the specific value propositions our clients offer their customers; developing sales and marketing programs focused on leveraging this value proposition.

  • Auditing sales and marketing and identifying changes to maximize effectiveness.

  • Developing "winning" strategies and action plans for key accounts.

  • Develop and implement go to market strategies including direct marketing, telemarketing and telesales, e-Channel exploitation, hybrid sales and distribution models, and other new approaches.

  • Drive globalization, helping companies enter new markets and geographic regions.  Help establish operations in new countries, staff the organizations, develop new trading partners,

  • Serve as interim executives in key positions to help launch new ventures or address specific skills gaps in established companies.

  • Help improve recruiting and performance results through behavioral and other performance assessments.

  • Help develop and implement quality and six sigma programs focused on the sales, marketing and customer service functions.

  • Developing leadership and management development programs.

  • Developing customized training programs utilizing the latest instructional technologies. These programs include video, Computer Based Training, and other distance learning approaches.

  • Develop and implement processes that significantly reduce sales cycle time and improve sales productivity.

  • "Triage" critical situations, including companies in trouble, specific customer or partner situations, organizational and functional performance gaps.

  • Benchmarking and establish best practices.

  • Conducting competitive assessment and business intelligence.

  • Conducting customer and market research.

  • Conducting employee, partner and customer satisfaction surveys.

  • Developing and implementing sales and marketing tools to improve productivity and reduce costs.

  • Establishment of sales, marketing and customer service performance metrics.

  • Coaching, mentoring, and counseling executives and professional on personal development.

Partners In EXCELLENCE has a track record of producing dramatic results and backs that track record up with our Total Client Satisfaction Guarantee.

 

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Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

Dimensions Of EXCELLENCE™, EXCELerator™, and EXCELerators™ are registered trademarks.

Send mail to webmaster@excellenc.com with questions or comments about this web site. Copyright 1997 Last modified: June 09, 2009

If you are interested in learning how to OutPerform and OutSell your competition, please contact us by phone or email:

Telephone: 949-305-7146
Address: 22715 Barlovento, Mission Viejo, CA  92692  USA
Electronic mail:
General Information: info@excellenc.com
Webmaster: webmaster@excellenc.com