We work with our clients in helping them exceed the
expectations of their customers. This focus on customer satisfaction is a core
element in building enduring relationships with customers.
If customer satisfaction is such an important
premise to business success, it only makes sense that we "put our money where our
mouth is" in work with our own customers and clients. Partners In EXCELLENCE
seeks to exceed its clients expectations in every project we undertake. If we fail
to satisfy our customers and are unable to correct the situation we refund the
professional services fees for those services.
It is that simple, yet it is core to our value
system and the partnerships that we establish with our clients. This simple
principle and the quality of our performance with our clients enables
customers to talk about us in the way they do.
As a regional sales manager for Kodak wrote a
colleague: "The company's name truly reflects the work