EXCELLENCE Coaching Program
main job was developing talent. I was a gardener providing water and
other nourishment to our top 750 people. Of course, I had to pull out
some weeds, too." Jack Welch, retired Chairman and CEO, GE.
All great business leaders
have had at least one good coach or mentor to help them develop to their
full potential. Great managers and leaders invest in coaching their
people to higher levels of performance.
Unfortunately, in this day of
"lean organizations" and hectic schedules, many professionals cannot get the
level of coaching and mentoring they need to meet their own developmental
goals. Sadly, some managers do not have the skills or abilities to
coach their people.
The Partners In EXCELLENCE
Coaching Program is designed to help business professionals achieve their
professional goals and maximize their performance. Each coaching
program is custom designed to the specific needs and objectives of the
individual. With your coach, you will develop a road map that helps
you achieve your goals. For information about our Coaching Program,
contact us at Coaching@excellenc.com.
Partners In EXCELLENCE
Coaching Program includes:
meetings over the telephone or in person with one of our expert coaches.
Ad-hoc meetings to
address special situations or critical issues.
Networking with other
business professionals to help expand your professional skills and
Behavioral assessments to
help you better understand your impact on the people with whom you
including training workshops, articles, books, and other materials that
accelerate the goals you seek to achieve. We have many unpublished
articles and tools that are provided as part of our coaching programs.
Additionally, coaching clients receive significantly discounted prices
to all Partners In EXCELLENCE seminars and workshops.
Partners In EXCELLENCE
Coaching Program is not therapy. While some of our expert coaches are
licensed therapists, we do not seek to resolve the underlying issues that
require therapeutic intervention. Our coaching programs focus on the
pragmatic issues of setting goals, achieving results, and improving your own
abilities to manage, coach, and lead your teams.
What should I expect from
Each of our coaches is an
experienced business professional. All have held executive
positions with Fortune 100 corporations. Each has worked with
hundreds of professionals throughout their careers.
Your coach will engage in
tough and direct conversations with you. They will not "tell you
what your should do," but will use questioning and fierce conversations
to help you think through the issues, establishing your own solutions
and action plans.
questioning and active listening, your coach will help you discover your
own strengths and weaknesses, issues that impact your personal
effectiveness, and issues that you and your organization in achieving
Your coach is a sounding
board in helping you explore your business strategies, challenges, and
new ideas. Your coach provides a valuable outside perspective and
feedback without an agenda.
Each session is intense
and focused. Coaching is not an idle conversation, but is
challenging and intense. We will challenge you to think and act in
ways that increase your effectiveness and accelerate your ability to
achieve your goals.
We will help you face
reality as it is, not as you want it to be. We will help you
develop plans to achieve your goals that are realty based.
Your coach will use the
rich experience in working with many others to critique the solutions
and actions you have established, helping to strengthen your plans.
Your coach will have held
similar jobs to you and will work in the area of their personal
expertise (is sales management, marketing, general management).
They will share their experience in similar situations.
Your coach will hold you
accountable for meeting the goals you have established under the plan.
Your coach will continue to evaluate the progress against the plan,
recommending changes where needed. Your coach will also tell you
when the program should be stopped, insuring that you do not become
overly dependent on the coach.
Your coach will introduce
you to new ideas, people, and experiences to help you more quickly
achieve your goals. Your coach will help you expand your personal
network and your experience base.
Your coach will be
supportive of you and your goals. Your coach will not be
judgmental. Your coach is your partner in achieving your goals in
You should expect your
conversations to be confidential. You will be discussing critical
business strategies and goals with your coach. Each conversation
will be kept totally confidential.
How does it work?
Your first coaching
meeting is a no-charge telephone meeting with your coach. In that
meeting, together we will determine whether our coaching program is the
right thing for you. Once we determine this, we will establish
your specific goals for the program, the meeting schedule and related
activities most appropriate to achieve your goals, and your budget for
After the initial
no-charge coaching meeting, your coach will provide a documented plan,
based on what you both agreed upon in the meeting. This becomes
the road map for you and your coach and establishes a time based
schedule to achieve your goals.
The implementation of
each plan is different, based on the goals and schedule we establish.
The meetings could be weekly teleconferences, bi-monthly, or whatever is
appropriate. Generally, we recommend at least two teleconferences
In each meeting will have
a set agenda, based on the goals and actions agreed upon in the previous
meeting. Each meeting will also focus on the question: "What
is most important for us to talk about today?"
At the conclusion of each
meeting, we will agree on actions and next steps in achieving your
goals. These are not "make work" assignments, but specifically
related to your job and the goals established. For example, an
action may be "Meet with a problem employee and address their
performance issues and your expectations." It may address specific
issues of leading your team, meetings with customers, shareholders or
In order to achieve your
goals in the coaching program, your commitment is to work the plan we
agree to overall and in each meeting. If you don't meet your
commitments in working the plan, you will not achieve the results we
In your work environment,
there are unexpected problems or challenges. Your coach will be
available to you for ad hoc meetings to help you address these issues.
It may be a critical customer call that you want to prepare for, or
de-briefing a difficult exchange you have had with a superior, peer, or
subordinate. Sometimes, it is not appropriate to wait for the next
scheduled meeting and an ad hoc call or email will address the issue.
Throughout the coaching
relationship, your coach may find people, resources, or other things
that may be helpful in achieving your objectives. Your coach will
provide you those leads or introductions as they occur.
At the end of the
coaching engagement, we will provide a structured review of what has
been accomplished and a written report of next steps and other
recommendations to enable you to continue your own personal development
How much does this cost?
As with any custom
designed program, the investment will vary depending on the activities
agreed upon, the frequency of meetings and other factors.
Effective coaching programs can be established for as little several
hundreds of dollars each month to over a thousand dollars.
Partners In EXCELLENCE
has been very successful in helping its clients design coaching programs
that produce real results within their budgets.
How long does it last?
improvement takes some time. To be effective, we require our
coaching clients commit to a minimum of a three month program.
After that, the duration of the program depends on the goals and plans
that we have agreed upon.
Coaching and mentoring is
Our coaching and
mentoring programs are not therapy. We are focused on pragmatic
issues, setting goals, and achieving results. If your real need is
therapeutic, we will not enter into the coaching program, but will
recommend the appropriate professional.
Coaching is not
"touchy-feely." Each discussion with your coach will be focused
and intense. Each discussion will challenge you and your coach to
achieve stretch goals in aggressive time frames. Each session is
focused on helping you produce results.
Coaching is not training.
While we may recommend specific training and development programs, we
will develop your skills and capabilities through structured
conversations built around your personal needs.
Coaching is not giving
you the answers. You are accountable for your own actions and
results. Coaching will help you through the critical thought
process to help you make the best decisions for your organization.
Coaching is not focused
on a specific business issue. Coaching focuses on you, your role
in your organization, your goals, and how you can lead your organization
in achieving its goals. Partners In EXCELLENCE provides consulting
programs to help you and your organizations focus on specific business
issues, plans or strategies.
Coaching is not for the
"faint hearted." Our coaches goals are to help each client achieve
their personal and organizational goals. Typically, we are
aggressive and focused. Our job is not to necessarily to agree
with you, but to help you think more critically and help you establish
meaningful plans to achieve your goals.
For more information about
Partners In EXCELLENCE Coaching Programs, please contact us at
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