Our affiliates share our
values in helping clients achieve profound improvements in the performance
of their organizations. These affiliates extend our reach, providing
the same quality of service and support around the world, or in providing
unique capabilities that complement those of Partners In EXCELLENCE.
Centre For Organisational Innovation: Headquartered
in Australia, the Centre For Organsational Innovation is our partner in
developing and supplying powerful analytic tools use by Partners In
EXCELLENCE in various organizational and performance assessments.
These tools are used in a variety of
areas from helping drive greater financial returns from major initiatives
such as mergers and acquisitions, market growth, cultural change and
generational systems changes through to improved leadership effectiveness,
sales and marketing effectiveness improvement, team effectiveness
improvement and planning and implementation reform and periodic
organizational health checks. Among the tools that
Partners In EXCELLENCE leverage is the Organizational Effectiveness Profile.
Learn more about the work and research of the Centre For Organisational
Innovation at their website, www.coigroup.com
Group: The Kona Results Group extends our reach
into Australia and New Zealand. They focus on helping their clients
identify and implement opportunities to increase margins, revenues and total
sales force performance. Kona engages it clients in combining
strategy, system/processes, and people to produce significant results in
improving the performance of the their organizations. Kona works with
clients across a broad range of industries and is known for the tools they
bring to help support their analysis, assessment and implementation plans.
You can learn more about Kona by visiting their website at:
Output Group: Our
partner in the Nordic countries. is a European consultancy focusing on business
growth by helping its clients executing their strategies. OutPut AB works
with clients in high-tech industries such as IT, Telecom & Pharma/Biotech.
With offices in Gothenburg, Sweden, and Grenoble, France, OutPut AB is
ideally situated to assist clients throughout Europe. OutPut AB focus on
clients developing and selling complex high-tech product- or service-centric
solutions that rapidly need to introduce and successfully establish a new
offering internationally, or diversify an existing offering into new
markets. OutPut AB specializes in sales outsourcing with focus on sales
channel and partner networks, new product introductions, sales
productivity/effectiveness improvement, globalization and business strategy
development. More information about OutPut Group is at their website,
Dr. Margaret Lynch:
Margaret is a writer,
educator and discussion facilitator. She has been actively involved in with the Great
Lakes Theater Festival. Margaret works with Partners In EXCELLENCE in directing the
implementations of our Interactive Theater programs. Interactive Theater is a new approach
to development in which we use professional actor in live performance or through video or
CBT based programs to elevate awareness of critical issues and to serve as a forum for the
organization to discuss possible directions. We have implemented programs in sales
objection handling, sales planning, diversity, and legal and ethical issues in business.
Margaret has a Ph.D. from the University of Chicago.
EXCELLENCE has a network of affiliates sharing the same values and principles in helping
clients achieve extraordinary results. These affiliated consultants possess specific
skills and disciplines that supplement ours. These skills include specialties in market
research and statistical analysis, customer and employee satisfaction surveys,
telemarketing, advertising, public relations, and agency work, strategic analysis,
organizational development, operations research, product development, mergers and
acquisitions, and other disciplines. All have many years of experience in leading their
own practices and have worked with us in other assignments. In supporting projects we
consult with our clients, they serve as subcontractors to Partners In EXCELLENCE.
Most of our
sales training instructors have come from the ranks of sales and sales management. We have
found the much of the effectiveness in a workshop comes from the personal experience in
selling as well as mastery of our process and materials. Many of our instructors have been
sales executives in Fortune 100 corporations, most have also had training experience in
their background. Several have learned selling through managing their own manufacturers
representative firms or other small-mid size businesses. A few are extraordinary trainers
and facilitators who have had sales experience.
These associates have two basic
capabilities. Experience in the design of programs and expertise in certain disciplines
(i.e. leadership, customer service, etc.) These skills are most useful in the design of
many of our self-study or computer based training programs.
Programming and Development:
people are responsible for the development of our CBT programs and the
EXCELerators . Additionally, they support the development of our Web based
programs, products, and services. Finally, they are responsible for the development of
software tools we implement for our clients.
Our production and scriptwriting specialists drive
many our video-based programs and Interactive Theater program design. Our lead producer
director has an Avid editing system and access to the most modern post-production
facilities available. Our lead scriptwriter is experienced in a variety of professional
and theatrical works. Our programs have received industry awards for excellence.
On A Global Basis: Partners In
EXCELLENCE is a global organization. A large part of our business is conducted outside the
US with companies that are headquartered in other countries. We support clients in
implementing their programs globally, help non-US companies develop strategies to enter
the US market and help US based organizations implement strategies to compete globally.
Collectively, our partners have lived or worked in over 60 countries. We are sensitive to
cultural influences and nuances in effectively conducting business on a global basis.
All our associates are certified in our processes and share the
same commitment to superior customer service and excellence that our firm is founded upon.
In every engagement, however, a Partners In EXCELLENCE partner is the project leader and
the principal interface to the client. This individual is responsible for the delivery of
the results we have committed to and for certifying client satisfaction.